Shipping policy

Shipping Policy

Processing Time

• All orders are processed within 7 business days (excluding weekends and public holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
• Processing times may be longer during peak periods or due to high demand.

International Shipping

• Delivery times vary depending on your location, typically [8–20 business days].
• Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Shipping Confirmation & Tracking

• Once your order has shipped, you will receive an email with your tracking number.
• Please allow up to 72 hours for tracking information to become available.

Delays

• Shipping times are estimates and not guaranteed.
• Delays may occur due to customs, weather, or courier service issues outside our control.

Missing or Lost Orders

• If your order hasn’t arrived within the expected timeframe, please contact us at hamazarov@proton.me with your order number, and we’ll help track it down.

Incorrect Address

• Please double-check your shipping details before placing your order.
• We are not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us
If you have any questions regarding shipping, please email hamazarov@proton.me